Privacy Policy

Introduction

Coin Premium Finance ("we," "us," or "our") is a Texas-based insurance premium finance company headquartered at 10851 Train CT, Houston, TX 77041. We are committed to protecting the privacy and security of the personal information entrusted to us by our clients, agents, and website visitors.

This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website at coinpremiumfinance.com, contact us, or use our financing services.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, mailing address, email address, and phone number.
• Financial Information: Insurance policy details, premium amounts, payment information, and financing terms.
• Identity Information: Date of birth, Social Security Number or Tax ID, and government-issued ID where required for financing.
• Communication Records: Records of your communications with us, including phone calls, emails, and text messages.
• Website Usage Data: IP address, browser type, pages visited, and other standard web analytics data.

How We Use Your Information

We use your personal information for the following purposes:

• To process and service your insurance premium financing agreements.
• To send payment reminders, account alerts, and transaction confirmations.
• To communicate with you about your account via phone, email, or SMS text message.
• To comply with applicable state and federal laws and regulations.
• To respond to your inquiries and provide customer support.
• To improve our website and services.

SMS Text Messaging & Phone Number Privacy

When you provide your phone number to Coin Premium Finance — whether through our website contact form, a financing application, or verbal consent — you may receive SMS text messages from us related to your account, including payment reminders, payment confirmations, and account status alerts.

You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP. Message and data rates may apply.

We do not sell, rent, lease, or share your phone number or SMS consent with any third party for marketing or lead generation purposes.

Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Third-party vendors who assist us in operating our business (e.g., payment processors, software providers), under strict confidentiality agreements.
• Insurance Carriers & Agents: As necessary to process and service your premium finance agreement.
• Legal Requirements: When required by law, regulation, court order, or government authority.
• Business Protection: To protect the rights, property, or safety of Coin Premium Finance, our clients, or others.

Under no circumstances do we share your personal information, phone numbers, or SMS opt-in consent with third parties for marketing, advertising, or lead generation purposes.

Data Security

We implement industry-standard physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. Access to your information is restricted to employees and contractors who need it to perform their job functions.

While we take reasonable precautions to protect your data, no transmission over the internet or electronic storage method is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized use of your account.

Your Rights & Choices

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Opt out of SMS communications at any time by replying STOP.
• Request deletion of your personal information, subject to our legal and regulatory obligations.

To exercise any of these rights, please contact us at the information provided below.

Texas Financial Privacy

As a licensed premium finance company operating in the State of Texas, we comply with all applicable Texas financial privacy laws, including the Texas Business & Commerce Code and applicable insurance regulations. We are subject to oversight by the Texas Office of Consumer Credit Commissioner (OCCC).

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.